![]() ![]() ![]() Any other return labels will not be provided by One Fish Two Fish. Print the prepaid shipping label, affix it to your package and take the package to a UPS drop-off location. You will then be able to print a prepaid UPS shipping label. If the return is a result of error on our end, we will provide a shipping label once customer service has responded to your inquiry.Or email with your inquiry and to receive a RMA number. Go to fill out box with name, email and request. ![]() To return an item, follow the directions below: Items must be returned unopened/unused and in their original packaging. Returns/exchanges are accepted within 10 days of delivery date. Returns are available for STORE CREDIT or EXCHANGE ONLY. You can cancel your order up to 24 hours of purchase as long as your order has NOT been processed and dropped off for shipment. We can require a signature for receipt of a package for an additional cost, if you would like this please ensure that you email at the time of your order. We are not responsible for any items that go missing during transit or are misplaced upon delivery. We thank you for always choosing to shop small businesses and for your understanding of costs!Ĭurrently we ship via USPS and UPS. We pride ourselves on not making a profit on shipping, however shipping is expensive especially for our small business. Once the invoice is paid, your shipment will go out. In this instance you'll receive an email and invoice for additional shipping costs. Please note that additional shipping costs may incur for any items that are oversized and overweight. $250+ before taxes, shipping is free up to 75 lbs Once items are dropped off for shipment, standard shipping in the continental US takes 1-5 business days in transit. Orders can take up to 3 business days (Monday-Friday) to be processed and dropped off for shipment. Orders that are returned to us because of address error will not be shipped back until the customer corrects their address and pays for additional shipping costs. When receiving your order confirmation please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. The shipping confirmation will include your order number, tracking number and ship date. You will receive an email confirmation once your order has been successfully placed and another when your order has been dropped off for shipment. *Due to the handmade nature, variations in color & slight variations in size are expected. All polypropylene area rugs are hoseable, scrubbable, and bleachable. Regular vacuuming and the occasional gentle shake should keep your rug in shipshape condition. WHERE TO USE: A rug for all seasons! Terrific for high-traffic areas kids' rooms staircases muddy messes such as sunrooms, decks, and porches and any floor that gets wet - like the bathroom, the kitchen, or the basement.FEATURES & BENEFITS: Ultra-durable construction, water-resistant, and UV-treated for fade resistance lightweight often reversible washable, scrubbable, and bleachable.Part of our Designer Favorites collection of go-to rugs in timeless styles and a variety of durable constructions.Ĭountry chic, modern mix, or elegantly eclectic - no matter what your style, this indoor/outdoor rug in a classic French blue-and-white herringbone pattern is as versatile as it is beautiful. ![]()
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